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Privacy Policy

Last updated: May 11, 2026

Paisol Technology ("we", "us", "our") values your privacy. This Privacy Policy explains what information we collect, how we use it, and how we protect it. It applies to the Paisol Technology website at paisoltechnology.com and any related services we provide.

Information we collect

We collect information in three main ways:

1. Information you give us directly

  • Contact form submissions: name, email, company, message, service interest, budget range
  • Booking form submissions: name, email, phone, preferred date / time, project description
  • Free AI Audit form submissions: name, email, company website, business challenge description
  • Career applications: name, email, phone, CV, cover letter
  • Email correspondence and engagement-related communications

2. Information we collect automatically

  • IP address, browser type, device type, operating system
  • Pages visited, time on page, navigation paths
  • Referring URLs and traffic sources
  • Cookies and similar technologies for analytics and functionality

3. Information from third parties

  • Analytics platforms (Google Analytics)
  • Payment processors (Stripe / Wise) for invoicing — we never see or store credit-card numbers
  • Email service providers (Resend / SES) used to deliver our communications

How we use your information

  • Respond to your inquiries and book your strategy calls
  • Deliver the products and services you've engaged us for
  • Send transactional communications (booking confirmations, invoices, project updates)
  • Operate, maintain, and improve our website and services
  • Comply with legal obligations (tax records, contractual obligations)
  • If you opt in: send our newsletter or marketing communications

Legal basis for processing (GDPR)

Where the GDPR applies, we process information on these legal bases:

  • Contract: to perform services you've engaged us for or take steps prior to contracting
  • Legitimate interest: for analytics, security, fraud prevention, and improving our website
  • Consent: for non-essential cookies and marketing communications (you can withdraw consent anytime)
  • Legal obligation: tax records, compliance with applicable law

How we share information

We don't sell your information. We share it only with:

  • Sub-processors that operate our infrastructure — AWS, Vercel, Cloudflare, Stripe, Resend, Google Analytics. Each is GDPR-aligned and subject to a Data Processing Agreement.
  • Professional advisors — auditors, legal counsel, when required
  • Authorities — only when legally required (subpoena, court order)

How we protect information

  • HTTPS / TLS 1.2+ encryption on every page
  • Database encryption at rest (AWS KMS)
  • MFA enforced on all internal accounts
  • Role-based access — least-privilege by default
  • Sub-processor list maintained and disclosed on request
  • Annual security review of our internal systems

Your rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate information
  • Delete your information (where legally permitted)
  • Object to or restrict processing
  • Port your information to another provider
  • Withdraw consent for marketing communications
  • Lodge a complaint with a data protection authority

To exercise any of these rights, email info@paisoltechnology.com. We'll respond within 30 days.

Cookies

We use a small number of cookies:

  • Essential cookies — required for the site to function (session, security)
  • Analytics cookies — Google Analytics, to understand how visitors use the site (you can opt out via your browser settings)

Data retention

  • Inquiry and contact form submissions: retained for up to 24 months unless you ask us to delete sooner
  • Engagement records: retained for the duration of the engagement plus 7 years (for tax and contractual purposes)
  • Analytics data: retained per Google Analytics retention settings (currently 14 months)
  • Career applications: retained for 12 months unless we've engaged you

International transfers

We're based in Pakistan; our sub-processors are based primarily in the US and EU. International data transfers are protected by Standard Contractual Clauses (SCCs) or equivalent mechanisms. You can request a copy of the relevant transfer-safeguards at info@paisoltechnology.com.

Children

Our services are not directed at children under 16. We don't knowingly collect information from children under 16. If you believe we have, please contact us and we'll delete it.

Changes to this policy

We may update this policy. Material changes will be highlighted at the top of this page and the "last updated" date will reflect the change.

Contact

Questions about this policy? Email info@paisoltechnology.com or write to:

Paisol Technology
Ferozpur Road
Lahore 54000
Pakistan